Sending Limits During Your Activation Period

When you create a new Springly account, temporary sending limits apply for the first 30 days. These limits protect your sender reputation and help prevent fraud.

At a glance

Why do these limits exist?

New accounts have no sending history, which makes it harder for email providers (Gmail, Outlook, etc.) to assess their legitimacy. The activation period allows us to:

• Prevent spam and phishing campaigns from being sent through our platform.
• Protect email sender reputation.
• Give your account time to build a healthy sending history.

What do these limits mean in practice?

2 campaigns per day

During your activation period, you can send a maximum of 2 email campaigns per day. This counter resets every day at midnight.

If you try to create a third campaign on the same day, the Create a campaign button will be disabled. A message will let you know that your daily quota has been reached, along with the time remaining until the reset.

50 recipients per campaign

Each campaign sent during the activation period can reach a maximum of 50 recipients. If your contact list has more than 50 contacts, you'll need to segment it before sending.

If you select a list of more than 50 contacts, the recipients field will show an error and the Create a campaign button will remain disabled until you reduce the number of recipients.

How do I remove these limits?

Upgrade to a paid plan and wait for the activation period to end

30 days after your account is created, the limits are automatically lifted. No action is required on your end.

If you need to send a large-scale communication before the first 30 days are up, contact us. Your account will undergo a manual compliance review.