How to configure button mode in the Tap to Pay mobile app – Help Center

Introduction

Button mode in the Tap to Pay mobile app lets you set up your device to use a button interface with preset amounts. This feature is especially useful for administrators and volunteers who frequently process payments at standard amounts, such as membership fees or donations.

Setting Up Button Mode

To set up button mode on your device, follow these simple steps:

Open the Tap to Pay mobile app.
Go to the app settings.
Enable the "Button Mode" option.
Choose up to 5 preset amounts you use most often (for example, $25 for youth memberships, $45 for adult memberships, etc.).
Save your settings.

Using Button Mode

Once button mode is enabled, the app's home screen will display your preset amount buttons. You can:

Tap a button to quickly select a preset amount.
Use the "Custom Amount" option to open the calculator when needed.
Turn off button mode at any time from settings to return to the standard calculator interface.

Benefits of Button Mode

Time savings: Quickly access the amounts you use most.
Simplicity: Reduce data entry errors with preset amounts.
Customization: Set up your amounts to match your specific needs.
Flexibility: Switch easily between button mode and calculator mode.

Use Cases

Button mode is ideal for:

Sports nonprofits with standardized membership fees.
Events with fixed entry prices.
Donation drives with suggested amounts.

Frequently Asked Questions

Is button mode synced across my devices?

No, button mode is configured individually on each device. If you use multiple phones or tablets, you'll need to set up button mode on each one separately.

Can I set up more than 5 amounts?

No, the limit is 5 amounts to keep the interface clean and easy to use.

Can other members of my nonprofit see my settings?

No, each user sets up their own amounts based on their needs. The treasurer may use different amounts than the president or volunteers.

What happens if I switch devices?

You'll need to reconfigure button mode on your new device, as settings are not synced to the cloud.

Can I change the order of the buttons?

The button order matches the order in which you entered the amounts during setup. To change the order, go back to settings and re-enter your amounts in the order you want.

Troubleshooting

If you're having trouble with button mode, make sure that:

Your app is up to date.
You've correctly set up your preset amounts.
You've enabled button mode in settings.

For more information on using Tap to Pay, check out our article Tap to Pay: Accept contactless payments from your smartphone

Feel free to reach out if you have any questions or need further assistance.