Looking to subscribe to Springly and set up payment for your subscription?
Your nonprofit is already subscribed to Springly but switching banks?
Here's everything you need to know about paying for your nonprofit's Springly subscription.
- What payment options are available for my Springly subscription?
- How do I add a payment method?
- Why is a payment method required even with a 100% promo code?
What payment options are available for my Springly subscription?
For simplicity and efficiency, Springly offers two digital payment methods for your subscription:
- SEPA Direct Debit — especially handy if your nonprofit doesn't have a payment card,
- payment by credit or debit card.
These are the only available options.
Payment by wire transfer or check is not accepted for subscriptions.
The good news: both options are 100% secure and straightforward to use.
How do I add a payment method for my Springly subscription?
Go to the Subscription page
Click Settings in the bottom-left corner of your screen (1), then select Subscription from the menu (2).
Add a payment method
Once on this page, click Add a new payment method.
Then enter your new payment details. You can choose between SEPA Direct Debit or payment by credit/debit card.
For SEPA Direct Debit, you'll be asked to complete a direct debit mandate via electronic signature. Once signed, your subscription payments will be set up automatically.
Card payment also works on an automatic billing basis: your card is charged the subscription amount at the start of each billing period.
Why is a payment method required even with a 100% promo code?
Even with a 100% promo code, you may still be asked to add a payment method. This ensures any additional invoices can be settled — your promo code only applies to the base subscription cost.
Additional invoices depend on your usage and may cover:
- advanced groups (€10 incl. tax/month/advanced group);
- exceeding the number of contacts included in your subscription;
- exceeding the email campaign quota included in your plan.
In these cases, invoices will be issued and must be paid. Adding a payment method (credit/debit card or SEPA Direct Debit) ensures they're processed automatically, so you won't receive payment reminder emails.
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