Subscribing to Springly

Springly offers several plans to meet the different needs of nonprofits. Some plans are free (no subscription or commitment required), while others are paid.

For paid plans, a free trial lets you explore the features. If you like what you see, simply subscribe directly from your free trial platform!

👉 Note: This article walks through each step in detail. Don't worry — the platform guides you along the way, and the whole process only takes a few minutes.

Here's how it works:

• Choose the plan that fits your nonprofit's needs
• Select your billing period and commitment
• Add a payment method
• Enter a promo code
• Fill in your billing information

Let's get started!

Choose the plan that fits your nonprofit's needs

To get started, log in to your free trial platform and click the "SUBSCRIBE" button in the top left corner of your screen.

You'll land on a page suggesting you subscribe to the plan you've been trying out: Serenity, Expert, or Accounting.

If you'd like to subscribe to a different plan, just click "Explore other plans" on that page.

Browse the available paid plans and click "Choose":

👉 Note: If you started a free trial on a paid plan, you cannot switch to a free plan (e.g., the Liberty plan). To use the Liberty plan, please create a new completely free platform.

The Serenity and Professional plans are based on the number of contacts in your Community. The platform automatically selects the tier that matches your current contact count. You can adjust it if needed.

Select your billing period and commitment

You can choose to subscribe annually or monthly.

• Annual subscription: pay the full amount upfront for a one-year commitment.
• Monthly subscription: pay each month on a month-to-month basis.

👉 Note: Choosing an annual subscription saves you 20% compared to monthly billing.

To select your billing period, toggle this button on or off:

Your subscription price will update accordingly.

Once you've made your selection, click "Next" to continue.

Add a payment method

You'll reach the order summary page — the final step. This is where you choose how you'd like to pay for your subscription.

Two options are available:

• SEPA Direct Debit
• Credit or debit card

Pay your Springly subscription by SEPA Direct Debit

If you've already added one or more bank accounts to your platform, they'll appear here as options.

You can also add a new bank account to pay your subscription.

Fill in all required information.

You'll be asked to sign a direct debit mandate electronically. Once signed, your subscription payments will be set up automatically.

Pay your Springly subscription by credit or debit card

If your nonprofit has a credit or debit card, you can use it to pay. It works like the direct debit option: your card is automatically charged at the time of subscription and at each renewal.

Select the "Credit or debit card" option and enter the required information about the Legal Representative.

The next page will redirect you to a secure payment page like this:

Enter a promo code

Have a promo code that gives you a discount on your subscription?

Enter it in the designated field, just below the payment methods section.

The discount from your promo code is applied immediately and reflected in the order summary on the right side of the page:

👉 Note: Promo codes cannot be combined.

Fill in your billing information

Below the promo code field, enter the information you'd like to appear on your subscription invoice.

You can find your subscription invoices on your platform under the "My subscription" page. When everything looks good, click the "Subscribe and pay" button on the right side of your screen, then confirm the payment.

Related articles:

• Springly plan pricing
• Logging in to your administrator space
• Billing for contact overages in your Community