Enable Two-Factor Authentication

Before You Start

Two-step verification is a process that strengthens the security of your platform accounts. It requires users to enter a verification code in addition to their username and password when signing in.

• How Two-Factor Authentication Works
• Requirements

How Two-Factor Authentication Works

This is one of the best ways to protect your account from unauthorized access, even if someone manages to steal your password. Sign-in happens in 2 steps:

• The user enters their username and password
• They enter a code automatically generated by a third-party app.

Even if someone cracks, guesses, or steals a password, they still can't sign in without the additional verification code — which only the account owner can access from their mobile device.

Requirements

To enable two-factor authentication, you need a smartphone with a compatible authenticator app installed.

If you don't have one yet, you can download either of the following apps:

• Authy
• Google Authenticator

These apps generate codes that add an extra layer of security to your account. These codes, or "tokens," are refreshed every 30 seconds and are viewable directly in the app.

Once enabled, you'll be prompted for a token each time you sign in from a device or computer that isn't recognized as "trusted" (one you don't typically use).

Enable Two-Factor Authentication

Steps to Follow

Two-factor authentication is enabled directly from your account Profile page. To get there, go to My Account > Profile > Update Profile.

Once on your profile edit page, follow these steps:

• Go to your profile edit page.
• Open the Enhanced Security section.
• Scan the QR code displayed using the authenticator app on your smartphone.
• After scanning the QR code, enter your phone number.
• Enter the code generated by the authenticator app into the platform and click Enable.

Save Trusted IP Addresses

Once two-factor authentication is enabled, you can save trusted IP addresses. When you sign in from one of these addresses, you won't be prompted for a verification code.

To save a trusted IP address, enter the IP address you want to trust, then save your changes on the page.

For example, your home internet router is associated with a specific IP address. By saving that IP as trusted, you won't be asked for a code when signing in from home. However, if you connect from a different Wi-Fi network, two-factor authentication will be required.