Address Not Found in Google Maps

To make data entry easier and more accurate, all mailing address fields support address lookup powered by Google Maps.

This applies to:

• Addresses of contacts saved in your community, whether entered by you or by the contacts themselves through a Form;
• Your nonprofit's address (from Settings > Your nonprofit, and also Settings > Tax Receipts and Invoices);
• Addresses on your Event forms (from Forms > Events);
• The official address of your nonprofit entered when opening your E-wallet.

This feature checks whether the address you enter is listed in Google Maps.

If it is, the address will be suggested to you, as shown below:

If it isn't, you can:

• Click Remove the address and enter a new one;

• Then select "Enter the address details manually" and fill in the address by hand.

Please note: If you enter an address manually without using the Google Maps lookup (for example, when importing a file of Persons that includes a mailing address), we will check whether that address exists in Google Maps. If it does, we'll link it to Google Maps so it can be located on a Google Maps map.

If you'd like, you can also add your address or a location to Google Maps. To do so, visit the dedicated Google Maps page. Please note that additions are not immediate — they are subject to review and approval by Google.